Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Collaboration will improve call center experience for members and 1.5 million providers with AI agents

Originally published on CVS Health Company Newsroom

SAN FRANCISCO, CA AND WOONSOCKET, RI / ACCESS Newswire / June 12, 2026 / Salesforce (NYSE:CRM), the world's #1 AI CRM, and CVS Health (NYSE:CVS), a leading health care solutions company which serves 185 million people each year, today announced an expansion of their collaboration to simplify and streamline call center interactions for members and providers across multiple CVS Health businesses. This expanded use of Agentforce Health, Salesforce's industry vertical solution for health care that brings humans, data, and AI agents together on a deeply unified platform, reinforces CVS Health's leadership position in leveraging AI to personalize the member call center experience and better meet members' health care needs.

Driving Customer Call Center Engagement with Data and AI

CVS Health will leverage Agentforce Health to support its Aetna and CVS Caremark businesses on a secure call center platform.

The call center platform will use AI agents to provide real-time insights, empowering CVS Health member care colleagues to resolve inquiries faster and with clinical integrity and oversight. Salesforce's technology will connect CVS Health's data, as permitted by applicable laws and client contracts, to help ensure member care colleagues have a complete view of a member's health profile when they are interacting with different CVS Health businesses. This will enable CVS Health member care colleagues to address members' challenges in a single interaction where possible and appropriate for the member. The platform will remove friction from the experience by giving AI agents access to the information they need to quickly support members and CVS Health member care colleagues, creating a more personalized and easier call center experience.

"Our purpose is to simplify health care - one person, one family and one community at a time - which starts with building a more connected, compassionate and accessible health care experience during every interaction with our members," said Pushpendu Pal, Senior Vice President and Chief Digital Technology Officer, CVS Health. "Through the responsible use of AI, we're revolutionizing health care, unlocking new levels of accessibility for our members, and empowering our colleagues to provide an even deeper, more engaged experience in every moment of a member's journey."

A Decade of Collaboration Evolves into AI-Driven Call Center Care

Story Continues

For over a decade, CVS Health and Salesforce have worked together to build CVS Health a centralized call center service solution that simplifies the member experience with Agentforce Health and Agentforce Service. By leveraging Slack, customer care call center teams can communicate in real-time and ensure they are aligned on providing the best outcomes for members and providers.

"Agentforce Health supports CVS Health's call center experience strategy by creating a seamless experience and automating routine tasks," said Amit Khanna, Senior Vice President and General Manager, Agentforce Health at Salesforce. "With Agentforce Health, CVS Health colleagues can focus on higher-value work, facilitating more meaningful, one-on-one time with every member."

This expansion marks Salesforce's largest Agentforce deal to date across regulated industries.

The expanded collaboration will also help reduce fragmentation in the U.S. health system and demonstrates the value of CVS Health's integrated call center experience model. As a client of CVS Caremark and Aetna, Salesforce's own employees will experience the benefits of this expanded collaboration.

About Salesforce

Salesforce helps organizations of any size become Agentic Enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com for more information.

About CVS Health

CVS Health is a leading health solutions company simplifying health care one person, one family and one community at a time. As of March 31, 2026, the Company had approximately 9,000 retail pharmacy locations, more than 1,000 walk-in and primary care medical clinics and a leading pharmacy benefits manager with approximately 88 million plan members. The Company also serves an estimated more than 37 million people through a broad range of health insurance products and related services. The Company's integrated model uses personalized, technology driven services to connect people to simply better health, increasing access to quality care, delivering better outcomes, and lowering overall costs.

Media Contact:

Phil Blando Phillip.Blando@cvshealth.comCollaboration will improve call center experience for members and 1.5 million providers with AI agents Originally published ...·CVS Health

Find more stories and multimedia from CVS Health at 3blmedia.com.

Contact Info: Spokesperson: CVS Health Website: https://www.3blmedia.com/profiles/cvs-health Email: info@3blmedia.com

SOURCE: CVS Health

View the original press release on ACCESS Newswire

View Comments

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Emerging consumer brands participating in the Fast Moving Consumer Good's incubator platform can now gain direct exposure to retail buyers across the RangeMe network

SAN DIEGO, CA / ACCESS Newswire / June 10, 2026 / Fast Moving Consumer Brands, the incubation and growth platform, announced today that it is now a Verified Brand on RangeMe, the leading product discovery platform used by major retailers including Walmart, Albertsons, CVS, Walgreens, Sprouts, Kroger, Whole Foods Market, and thousands of regional retail buyers.

This milestone enables brands participating in the Fast Moving Consumer Brands incubator program to increase visibility with retail buyers actively searching for innovative emerging products across food, beverage, spirits, wellness, beauty, and consumer packaged goods categories.

"RangeMe has become one of the most important discovery platforms in retail today," said Sandro Piancone, Co-founder and CEO of Fast Moving Consumer Brands. "Becoming a Verified Brand strengthens our ability to help emerging brands gain credibility, improve discoverability, and accelerate retail conversations with buyers nationwide."

RangeMe serves as a digital bridge between suppliers and retailers, streamlining product discovery and supplier submissions for buyers looking for innovation and trend-forward brands. The platform currently connects more than 200,000 suppliers with major retailers around the world.

Through the Fast Moving Consumer Brands incubator platform, participating companies now gain support with:

RangeMe profile optimization Retail buyer visibility Public relations and media exposure Direct-to-consumer strategy Retail positioning and category strategy Distribution preparation Content creation and social commerce marketing Sales broker introductions and retail networking

"Our goal is to simplify the path from startup brand to retail shelf," Piancone added. "Many founders struggle with buyer access, positioning, and visibility. Verified status on RangeMe gives our incubator brands another important advantage when presenting themselves to buyers."

Fast Moving Consumer Brands works with emerging companies seeking growth across multiple channels, including ecommerce, retail distribution, social commerce, influencer partnerships, and direct-to-consumer expansion. The company's incubator includes support for product launches, retail readiness, PR campaigns, and nationwide brand-building initiatives.

According to RangeMe, Verified Brands can gain significantly higher visibility with retail buyers by meeting enhanced merchandising and business-readiness standards.

Story Continues

Brands participating in the Fast Moving Consumer Brands incubator will now have the opportunity to:

Build and optimize their RangeMe presence Increase discovery opportunities with retail buyers Participate in national retail conversations Strengthen retail credibility Improve exposure to category managers and purchasing teams

The announcement comes as retailers continue increasing their search for innovative emerging brands and differentiated consumer products through digital sourcing platforms and supplier discovery technology.

About Fast Moving Consumer Brands

Fast Moving Consumer Goods is a nationwide ecosystem created to educate and support new founders, celebrities, CEOs and doctors engaged in the formulation, manufacturing, launching and scaling of their fast moving consumer good's brand. We have the nation's largest community of fast moving consumer goods founders and CEOs (Linked In Group with over 40,000 members) which includes monthly masterminds, personal coaching-mentoring, and the nation's first fast moving consumer goods incubator.

https://www.linkedin.com/groups/140132/

FMCGStock.com (619) 975-6556 Website: https://www.fmcgstock.com Registration Link: https://go.fmcgstock.com/webinar

Media Contact

Fast Moving Consumer Brands media@fmcgstock.com www.fmcgstock.com

SOURCE: Fast Moving Consumer Goods, Inc.

View the original press release on ACCESS Newswire

View Comments

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Quick Read

Healthcare's 901,000-job hiring surge is powering UNH up 26% and HUM up 42% YTD as aging-population demand drives insurer profits. Polymarket prices an 80% chance of zero 2026 rate cuts, an environment where JPM's record revenue and O's 5% yield both thrive. It sounds nuts, but SoFi is giving new active invest users up to $1,000 in stock for a limited time, and all it takes is a $50 deposit to get started. See for yourself (Sponsor)

Economist Justin Wolfers dropped a number on the Prof G Markets podcast that should reorganize how you think about the 2026 economy. Since Trump took office, healthcare and social services has added roughly 901,000 jobs, while every other part of the economy has actually lost jobs on net. One sector hiring. Everything else shedding.

Before we mortgage the house on hospital REITs, Wolfers offered an honest caveat. He warned the finding may be "somewhat less relevant than it sounds" because overall job creation is naturally low thanks to weak population growth: "The closer you are to the whole not growing very much, the more likely it is you'll end up in a world in which one sector's doing all the positive and everything else is a negative." In other words, slow-growth arithmetic flatters whichever sector happens to be expanding.

Still, the labor data is real. Total nonfarm payrolls reached 159,001 thousand in May 2026, with unemployment steady at 4.3%. I have been reading every jobs report for the better part of a decade, and the divergence between healthcare and everything else is the most lopsided I can remember outside of a recession.

Why Wall Street Hated the NewsPublic Domain / Wikimedia Commons

Wolfers explained the paradox simply: investors are playing "the game of Federal Reserve." Strong jobs mean the Fed has no reason to rescue the labor market with rate cuts, while core PCE keeps grinding higher (the index hit 129.63 in April). Polymarket now prices zero rate cuts in 2026 at roughly 80% probability, with the funds rate parked at 3.75% since January and the 10-year Treasury at 4.56%.

That means we'll likely continue a cycle of more job growth in healthcare while rates remain elevated. This impacts two primary sectors.

SoFi Active Invest is offering a limited-time promotion. Open an account, fund it with $50 or more, and you could receive up to $1,000 in complimentary stock for Active Invest accounts. See for yourself by clicking here now.

Where the Hiring Is Showing Up in Stocks

UnitedHealth Group (NYSE:UNH) just posted Q1 2026 adjusted EPS of $7.23 against a $6.61 estimate, with the medical cost ratio tightening 90 basis points to 83.9%. The stock is up 26% year to date.

Story Continues

Humana (NYSE:HUM) is the comeback story, up 42% YTD despite a brutal Star Ratings headwind that crushed FY2026 adjusted EPS guidance to at least $9.00 from $17.14 in 2025. Individual Medicare Advantage membership is up roughly 22% year to date. CVS Health (NYSE:CVS) raised FY2026 adjusted EPS guidance to $7.30 to $7.50 after Aetna's medical benefit ratio improved to 84.6% from 87.3%.

The Other Side: Rates Stay High With Financial Tailwinds

JPMorgan Chase (NYSE:JPM) just reported Q1 2026 net income of $16.49 billion with markets revenue at a record $11.60 billion. Jamie Dimon called the economy "resilient" while flagging risks ranging from trade uncertainty to elevated asset prices.

Realty Income (NYSE:O) is up 11% YTD and yields over 5%, with Q1 AFFO per share growing 6.6% and investment volume guidance raised to $9.5 billion at 7.1% cash yields. Sumit Roy is deploying capital as if rates will stay where they are, which Polymarket says is the right bet.

The Frame for Your Portfolio

Wolfers' caveat matters, but the investing implication holds either way. If you believe the labor market keeps printing healthcare jobs while the Fed stays parked, the defensive sleeve with real demand (the insurers and pharmacy chains serving an aging population) makes sense, the bank earning a fat net interest margin makes sense, and a net-lease REIT that already underwrote 7%+ yields makes sense. The next signal to watch is the June 16 to 17 FOMC meeting and the next core PCE report. If inflation reaccelerates, the conversation shifts from "no cuts" to "possible hikes," and the math on every dividend stock changes overnight.

Want Up To $1,000? SoFi Is Giving New Active Invest Users Free Stock

Looking to grow your money but unsure where to begin? SoFi Active Invest is offering a limited-time promotion—open an account, fund it with $50 or more, and you could receive up to $1,000 in complimentary stock for Active Invest accounts.

From $0 commission trading to fractional shares and automated investing, this app is designed to simplify investing for everyone, whether you're just starting or already experienced. Its easy to sign up and secure your bonus.

View Comments

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

NPI Founder Mitch Gould Traces the Roots of His 'Evolution of Distribution' Model Back to His Grandfather's Factory Floor, His Father's Manufacturing Legacy and a Mentor Who Opened Doors at Home Depot and Beyond

BOCA RATON, FL / ACCESS Newswire / June 9, 2026 / Long before Mitch Gould revolutionized how global health and wellness brands enter the American marketplace, the blueprint for his success was being drawn on the streets of Brooklyn, New York - one generation at a time.

Gould, founder and CEO of Nutritional Products International (NPI) and creator of the proprietary "Evolution of Distribution®" platform, grew up watching two generations of family entrepreneurs build something from nothing. His grandfather was the first - a Brooklyn manufacturer who owned a factory in Brooklyn and maintained a showroom in the Empire State Building, doing business at a time when hustle and handshakes were the currency of commerce. His father, Jerry Gould, carried the torch forward, expanding the family's footprint in manufacturing and distribution and deepening the family's roots in the retail trade.

"I grew up seeing what it meant to build something real," said Mitch Gould. "My grandfather owned a factory in Brooklyn and had a showroom in the Empire State Building - that was his world. My father Jerry took that same spirit into manufacturing and distribution. By the time I was in middle school, I already understood that retail wasn't just a business - it was a legacy."

That foundation would prove unshakeable. A Brooklyn kid who came of age watching his family navigate the complexities of American commerce, Gould entered the retail industry in 1986 and never looked back - in no small part due to a pivotal relationship with a man the industry knew simply as R.D. Wells.NPI Founder Mitch Gould Traces the Roots of His 'Evolution of Distribution' Model Back to His Grandfather's Factory Floor, ...·Newsworthy.ai

Wells, a seasoned retail veteran and trusted mentor, recognized Gould's potential early and made an introduction that would help shape the trajectory of American retail history: he connected Gould with Bernie Marcus and Arthur Blank during the early days of Home Depot's national expansion. At the time, Home Depot was rewriting the rules of big-box retail, and Gould had a front-row seat.

"Between my father, my grandfather, and R.D. Wells, I couldn't ask for better mentors," said Gould. "I was at the right time, at the right place - and I listened."

That combination of family legacy and hard-won mentorship set the stage for a career that would span virtually every major retail account in the country. Gould went on to represent some of the most recognized consumer brands in the world - Igloo, Rubbermaid, Sunbeam, and Miracle-Gro - alongside celebrity lines including Steven Seagal's Lightning Bolt Energy Drink, Hulk Hogan's Hogan Nutrition, and Chuck Liddell's Iceman RX, securing placements at Walmart, Costco, GNC, CVS, Walgreens, Amazon, and Home Depot, among others. His career also brought him into the orbit of martial arts legends Chuck Norris and Bob Wall, with whom he worked closely - a relationship that further cemented his standing at the intersection of celebrity, fitness, and consumer brands.

Story Continues

Perhaps one of his most consequential early achievements came through his partnership with Amazon. At a time when the e-commerce giant was still best known as an online bookstore, Gould recognized the untapped potential of selling nutritional supplements and health products online. Working directly with Amazon's buyers, he helped build the company's sports nutrition and health products category from concept to inception - ultimately growing it to more than $100 million in sales. That experience became one of the foundational inspirations for what would eventually become the "Evolution of Distribution®."

In 2007, Gould founded NPI and created the "Evolution of Distribution®" - a first-of-its-kind, turnkey platform that integrates FDA compliance, global logistics, retail introductions, sales, and marketing under one roof. What his grandfather built with a Brooklyn factory and an Empire State Building showroom, and Jerry Gould expanded through manufacturing and distribution, Mitch has scaled into a national infrastructure capable of taking a product from concept to store shelf across tens of thousands of retail doors.

"The Evolution of Distribution® is really the natural next chapter of what my family has always done," Gould said. "My grandfather manufactured it in Brooklyn and showcased it to the world from the Empire State Building. My father Jerry distributed it. And I built the system that does all of it at once - at scale, for brands all over the world."

Today, NPI stands as one of the most trusted brand launch and distribution firms in the United States. The company's proprietary platform continues to compress what once took global brands 18 to 24 months into a streamlined, efficient market entry - a reflection of the efficiency, resourcefulness, and competitive drive that have defined the Gould family across three generations.

Gould's story - from his grandfather's Brooklyn factory to the executive suites of America's largest retailers - is chronicled in his memoir, The Blonde, the Ferrari, and the Kwan: The Quintessential American Success Story, available now on Amazon.

About Nutritional Products International (NPI)

Nutritional Products International (NPI) is a U.S.-based retail consulting and distribution firm founded by retail distribution expert Mitch Gould. With more than three decades of experience, Gould has helped domestic and international brands successfully enter and expand within the U.S. market, representing high-profile brands and celebrities including Steven Seagal, Hulk Hogan, Ronnie Coleman, and Wayne Gretzky.

NPI works closely with manufacturers and major retailers to guide products from concept to shelf, providing strategic support across retail introductions, regulatory readiness, operations planning, and market visibility through its proprietary Evolution of Distribution® platform. The company is known for helping brands navigate the complexities of U.S. retail efficiently while building long-term, scalable growth.

About Mitch Gould

Mitch Gould is a third-generation retail distribution and manufacturing expert with more than 25 years of experience launching and scaling consumer products across dietary supplements, sports nutrition, skincare, hardware, and beverages. He has worked with iconic consumer brands such as Igloo, Rubbermaid, Sunbeam, and Miracle-Gro, as well as high-profile celebrity brands.

Over the course of his career, Gould has played a key role in helping shape the growth of the U.S. sports nutrition category-supporting the expansion of performance-focused products across major retail and e-commerce platforms, including Amazon, Walmart, GNC, CVS, and Walgreens. His work has centered on bringing muscle-building, recovery, and performance-oriented products to a broader consumer audience.

Gould is known for his hands-on, execution-driven approach to building consumer brands at scale and for his deep understanding of what drives success in highly competitive categories such as sports nutrition and dietary supplements. He continues to focus on the evolving intersection of performance, wellness, and consumer demand for effective, results-driven products.

Media Contact M. Willaman mwillaman@indistributionmedia.com 561-544-0719

SOURCE: Newsworthy.ai

View the original press release on ACCESS Newswire

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Diese drei Aktien haben die 24-prozentige Rendite des SPY überboten, indem sie unersetzliche physische Mauern mit Wachstumsvektoren aus den Bereichen Datenzentren, Deal-Making und Gesundheitswesen kombinierten. Caterpillar stieg um 162 % und Goldman Sachs um 75 % im Vergangenen Jahr an, beide verzeichneten vier aufeinanderfolgende Doppelstellige Gewinnüberschreitungen, die durch AI-getriebene Nachfrage getrieben wurden. CVS übertraf die Q1-Ergebnisse um 16 %, während Aetnas Betriebsgewinne um 53 % stiegen und sein Google-Cloud-AI-Plattform jetzt 83 % aller vorherigen Genehmigungen bearbeitet. Die Dow's industriellen Anker sind leise den breiteren Markt überholend. Im Vergangenen Jahr kehrte der SPDR S&P 500 ETF Trust (NYSEARCA: SPY) mit einer Rendite von 24,37 % zurück und die Dow-Tracker kehrte mit einer Rendite von 20,22 % zurück. Drei "alte-Wirtschaft"-Komponenten der Dow haben beide Benchmarks überholt und teilen mehr als nur einen Ticker auf derselben Index.

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Wir untersuchen die relative Leistung von Elevance Health (NYSE:ELV) und seinen Peers, während wir uns der abgeschlossenen Q1-Ergebnisse der Gesundheitsversicherer widmen. Die Vordergrundprämien der Gesundheitsversicherer führen zu verlässlicher Umsatz, aber die Rentabilität hängt letztlich von genauen Risikoausschätzungen und der Fähigkeit ab, medizinische Kosten unter Kontrolle zu halten. Gesundheitsversicherer sind auch sehr empfindlich gegenüber regulatorischen Änderungen und wirtschaftlichen Bedingungen wie Arbeitslosigkeit. Im Gegenwartsbereich stehen dem Sektor Winden von einem alternden Bevölkerung, steigendem Bedarf an personalisierten Gesundheitsdienstleistungen und Fortschritten in der Datenanalyse zur Verbesserung des Kostenmanagements zur Verfügung. Allerdings könnten fortgesetzte regulatorische Überwachung von Preispraktiken, potenzielle Regierungsreformen wie erweiterte öffentliche Gesundheitsdienstleistungen und Inflation in medizinischen Kosten die Margen erhöhen.

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Die Aktien der Gesundheitsversicherer sind dieses Jahr stark gestiegen, angeführt von den Medicare-Vorteilsanbietern, insbesondere UnitedHealth (UNH), dem größten Gesundheitsversicherer in den USA. Im Vergleich zu einem 35%igen Rückgang im letzten Jahr hat UnitedHealth (UNH) etwa 21% seit Beginn des Jahres zugelegt. Humana (HUM) und CVS Health (CVS) haben jeweils etwa 35% bzw. 21% zugelegt, weit über dem etwa 10%igen Anstieg der S&P 500.

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Die Dow-Jones-Futures blieben nach Geschäftszeiten unverändert, ebenso die S&P 500-Futures und Nasdaq-Futures. Der Arbeitsmarktbericht im Mai ist für den Freitag geplant. Das Aktienmarkt sah den Dow Jones auf einen neuen Höchststand steigen, unterstützt durch niedrigere Ölpreise und Staatsanleihen.

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Humana stieg um 6 % und UnitedHealth um 5 % an, da Analysten eine Abschwächung der Nutzungstrends und mögliche AI-Effizienzgewinne von durchschnittlich 45 % pro EPS erwähnten. CVS Health's medizinischer Nutzenverhältnis verbesserte sich auf 85 % von 87 %, mit einem Anstieg des Health Care Benefits-Betriebsgewinns um 53 %. Die Analysten lobten weichere medizinische Kostenentwicklungen und mögliche AI-Effizienzgewinne. Humana (NYSE:HUM) Aktie führte den Aufwärtstrend an, mit einem Anstieg von 6 % auf 348 $, während UnitedHealth Group (NYSE:UNH) Aktie um 5 % auf 396 $ und Cigna (NYSE:CI) Aktie um 4 % auf 282 $ stieg.

Haftungsausschluss: Der Text wurde mit Hilfe einer KI zusammengefasst und übersetzt. Für Aussagen aus dem Originaltext wird keine Haftung übernommen!

Der Pacer US Cash Cows 100 ETF (COWZ) ist um 9% im Jahr bis dato gestiegen und um 25% im Vergleich zum Vorjahr. Der iShares MSCI USA Quality Factor ETF (QUAL) verwaltet 47,1 Milliarden Euro mit einer Kostenquote von 0,15%. Der VanEck Morningstar Wide Moat ETF (MOAT) verwendet eine gleichgewichtete Anlagestrategie und konzentriert sich auf Unternehmen mit breiten Wettbewerbsvorteilen. Die Analysten argumentieren, dass Unternehmen mit hoher Cash-Flow-Rendite und Qualität in Zeiten erhöhter Zinsen überzeugen.